Our Values

Trust & Ethics

We know that buying and selling a property can be daunting. In choosing an agent, we believe that you should choose a company that you can trust and an agent you can work with, one who combines empathy with commercial acumen.

We have always set high standards for ourselves and have always been putting ethical policies in place within our own company. One such policy is that no member of our staff, regardless of seniority, is permitted to buy a second-hand property from us. We did this so that there will never be a conflict of interest involving a client, our sales agent and a member of staff. For us, reputation will always come before revenue.

Customer-centric

"Whatever It Takes" isn't just another catchy strap line. We live and breathe this ethos and we measure how well we´re doing so that your experiences with us get better and better. Right now 94% of our customers said that we met or exceeded their service expectations. We´ll do whatever it takes to reach 100%.

Knowledge

Our company has been operating in West Cork since 1930. Current proprietor Raymond O’Neill took over in 1978. We pride ourselves on our in-depth knowledge of every inch of the West Cork market. Our people never stop learning. We understand that it is what you learn after you think you know it all that sets you apart.

Innovation

Sherry FitzGerald have stayed number one by constantly innovating and finding bold new ways to add value for our customers. We were the first estate agents in Cork to adopt the revolutionary franchise way of doing business. It allowed us to offer our customers maximum exposure for their properties, while also creating value in areas such as advertising.

Agent of choice

We know from seeking out customer feedback that the majority of people come to us, not because we´re the biggest or because we have the highest profile; but because of our reputation for world-class service and results, results, results!